Trust & Verify

With roadside assistance continually ranked as the leading benefit of a AAA membership, we want to ensure you are receiving the timely, quality service you and other members expect. That’s why a roadside technician will ask to see your AAA membership card and photo ID upon arrival to verify you are the covered member. This step helps prevent someone else from taking advantage of your paid membership.

When membership benefits are misused, paying members might be inconvenienced with longer wait times. Delivering a highquality member experience is of the utmost importance. The requirement of checking membership credentials and photo IDs at the roadside helps protect the member and the value of their AAA membership.

AAA membership benefits are exclusive to the cardholders and do not extend to family or friends. If you have immediate family members who you wish to cover under AAA, they may be added to your membership. A spouse, domestic partner or dependent child of you, the primary member, residing at the same residence, can be added as associate members at discounted membership dues rates and will receive the same benefits as the primary member. If you have other family or friends you believe would benefit from having AAA, contact your local AAA office or visit AAA.com to enroll them in their own membership.

So remember, the next time you request roadside assistance whether through the AAA mobile app or by calling 800-AAA-HELP (800- 222-4357), your roadside technician will ask to see your membership card and ID upon arrival as a safeguard to protecting you and your membership.